BRCGS Issue 9 assurance

BRCGS CAPA and corrective action software for UK food manufacturers

ClariDuty 365 helps technical and compliance teams move BRCGS findings from identification to corrective action, evidence, independent verification and retained audit history in one controlled workflow.

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Built for

Technical managersQuality and food safety managersFood manufacturers working toward or maintaining BRCGS certificationMulti-site food and beverage businessesInternal audit and compliance teams

What the product does today

BRCGS finding control

Keep audit findings and internal assurance gaps visible with clear ownership and due dates.

CAPA ownership

Assign corrective actions to responsible owners and track progress through a controlled status workflow.

Evidence before closure

Retain supporting evidence with the action before it is submitted for verification.

Independent verification

Separate action completion from closure verification to support segregation of duties.

Audit history

Keep status, evidence and review history traceable for later internal or external audit.

Multi-site oversight

Give central teams a clearer view of open findings and corrective actions across locations.

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Operational workflows

Step 1

Record the finding

Capture the audit finding, non-conformance or internal assurance gap that needs action.

Step 2

Create the CAPA

Define the corrective action, responsible owner and due date.

Step 3

Add completion evidence

The action owner records progress and adds the evidence needed to demonstrate completion.

Step 4

Submit for verification

Move the action to pending verification instead of treating completion as automatic closure.

Step 5

Verify and close

An appropriate verifier reviews the evidence and closes the action when satisfied.

Step 6

Retain the audit trail

Keep the history of the finding, action, evidence and review available for future assurance work.

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One compliance workflow instead of disconnected follow-up

ClariDuty is designed to keep findings, ownership, evidence, verification and audit history connected so teams do not have to reconstruct the compliance story from separate spreadsheets, inboxes and folders.

  • Reduce fragmented BRCGS corrective-action follow-up across spreadsheets, email and shared folders.
  • Keep overdue findings and CAPA ownership visible to technical and compliance teams.
  • Strengthen audit readiness with evidence-based closure and retained review history.
  • Support BRCGS assurance without claiming or guaranteeing certification, audit outcomes or grades.

Pricing and buying guidance

ClariDuty 365 uses controlled buying guidance for single-site and multi-site organisations. Final subscription pricing is confirmed before purchase; this page does not publish an unapproved price.

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See ClariDuty in practice

Only evidence mapped to currently working product behaviour is listed here.

Controlled CAPA status path: Open → In Progress → Pending Verification → Closed.
Evidence retained with corrective actions before verification and closure.
Independent verification supported so action completion and closure approval can be separated.
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Related compliance software

Explore the connected controls that support the same audit trail, ownership and evidence model.

Facilities management compliance softwareCompliance software libraryCAPA management softwareCOSHH management softwareRAMS softwareTraining matrix softwareCompliance calendar software

Frequently asked questions

What is BRCGS CAPA software used for?

It is used to manage corrective and preventive actions arising from audit findings, non-conformances and internal assurance gaps through ownership, evidence, verification and closure.

Can ClariDuty track BRCGS Issue 9 findings and CAPA?

Yes. Findings can be followed through owners, due dates, evidence and verification workflows so unresolved actions remain visible.

Can the person completing a corrective action approve their own closure?

ClariDuty supports segregation-of-duties controls so action completion and closure verification can be separated.

Can evidence be attached before CAPA closure?

Yes. Supporting evidence can be retained with the action before it is verified and closed.

Can overdue CAPAs be monitored across multiple sites?

The platform is designed for multi-site oversight so central teams can monitor outstanding actions and evidence across locations.

Does ClariDuty guarantee a BRCGS grade or certification?

No. ClariDuty supports assurance, evidence and corrective-action management. Certification decisions and grades remain with the relevant certification process and auditor.

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