Incident & CAPA management
Capture hazards, incidents and near misses, assign ownership and follow every action through to verified closure.
UK-developed · globally configurable compliance platform
Clear duties.
Controlled actions.
Proven compliance.
One connected platform for organisations managing people, sites, vehicles, contractors, production and compliance across different industries, regions and jurisdictions.
Designed for Microsoft 365Built for operational teamsInternational & multi-site ready
LIVE COMPLIANCE OVERVIEW
Illustrative dataTotal reports159All records
Open actions33Require action
Closed125Verified closure
Overdue30Escalated
Incident trend6 months
FebMarAprMayJunJul
Action statusLive
79%closure
Closed 125Open 33Overdue 30
ActionOwnerStatus
Fire inspection findingFacilitiesOverdue
Training certificationOperationsDue soon
Asset inspectionEngineeringComplete
Replace disconnected spreadsheets, missed emails and manual chasing with one accountable compliance workflow.
One connected platform
Everything needed to move from reporting to verified closure.
Practical controls for the people doing the work, with the visibility managers and directors need.
Automated workflows
Use n8n with Microsoft 365 for notifications, reminders, integrations and escalation routes that keep actions moving.
Risk & assurance
Connect risk assessments, inspections, audits, evidence and executive risks in one controlled environment.
Training & expiry alerts
Track competence, statutory checks, documents, licences and certificates before important dates are missed.
QR operational checks
Make vehicle, forklift, asset and workplace checks simple for employees using familiar mobile forms.
Multi-site intelligence
Give leaders a single view of open actions, overdue risks and compliance performance across every location.
Product proof
A visible capability register—not a brochure full of promises.
Customers can see which controls are operational, which need their own connector approval and which require independent assurance before any claim is made.
Customer access
Secure customer sign-in, organisation separation and founder administration.
Operational forms
Incidents, CAPA, vehicles, RAMS, HACCP, visitors, contractors and site operations.
CAPA verification
Evidence, rejection, independent verification and tamper-evident event history.
Documents
Protected uploads, sequential versions, integrity hashes and controlled downloads.
Mobile & offline
Responsive field checks with offline vehicle inspection queue and resynchronisation.
Reports & API
CSV/JSON reports, Power BI starter query and tenant-scoped integration endpoints.
Microsoft workflows
Power Apps, Power Automate and Teams require the customer’s Microsoft administrator.
Independent assurance
Security certification, formal SLA and recovery commitments require external assurance.
Configured around your sector
One control framework. Different risks, sites and operating environments.
ClariDuty 365 provides a common reporting, ownership, evidence and audit framework. Each organisation configures the terminology, registers, permissions and controls appropriate to its work.
THE CLARIDUTY ADVANTAGE
Make it easy to report, impossible to ignore and straightforward to prove.ClariDuty 365 product philosophy
- ✓No separate employee app required
- ✓Configured around existing processes
- ✓Clear ownership and escalation
- ✓Board-ready reporting and audit trails
Global-ready. Locally accountable.
One operating framework without pretending every country has the same laws.
ClariDuty 365 is designed for international and multi-site organisations. Customers configure their locations, language, terminology, responsibilities and approved control framework while retaining accountable human review for local legal requirements.
United KingdomEuropeAmericasMiddle EastAsia-PacificAfrica
Global framework
Common reporting, ownership, evidence and audit controls across sites and operating regions.
Local accountability
Country, sector and jurisdiction requirements remain subject to competent-person and legal review.
Microsoft ready
Governed data feeds and connection guidance for Power BI, Power Apps and Power Automate.
Accessible operations
Responsive field access, language preferences, right-to-left support and inclusive display controls.
Industry coverage
Useful from the high street to highly regulated operations.
The platform adapts its workflows and language without pretending that every sector has identical legal duties or risk controls.
Commerce, retail & hospitality
E-commerce, high-street shops, supermarkets, bars, restaurants, takeaways, hotels, gambling, gyms and personal services
Customer and employee incidents, food safety, fire checks, premises inspections, contractor control and multi-location action tracking
Automotive, workshops & equipment
Garages, repair workshops, bodyshops, fleet operators, equipment hire, machinery, plant and maintenance teams
Vehicle and equipment checks, defects, servicing, lifting equipment, COSHH, permits, competence and corrective actions
Construction, property & the environment
Construction, building services, facilities, housing, homes, offices, parks, gardening, landscaping and agriculture
RAMS and risk controls, site inspections, contractor assurance, assets, environmental events, lone working and statutory checks
Manufacturing, production & supply chains
Factories, food production, garment and textile operations, warehousing, logistics, utilities and general production
Machine safety, CAPA, audits, training, COSHH, quality events, traceable actions, transport and multi-site intelligence
Public, healthcare & essential services
NHS and healthcare, councils, city services, state and national agencies, police, emergency services and community operations
Public and workforce incidents, safeguarding routes, estates assurance, statutory compliance, audit evidence and accountable escalation
Financial, professional & digital services
Banks, insurers, lenders, fintech, accountancy, legal services, professional practices, data centres and technology providers
Operational resilience, conduct events, data and cyber incidents, third-party risk, business continuity, fraud escalation and controlled evidence
Fishing, marine & offshore operations
Commercial fishing, aquaculture, ports, harbours, shipping, offshore support, vessel operators and seafood supply chains
Vessel and equipment checks, crew competence, weather-sensitive work, man-overboard readiness, catch traceability, environmental events and maritime action control
High-rise, multi-storey & complex premises
Residential towers, offices, mixed-use developments, shopping centres, hospitals, hotels, stadiums and occupied construction
Fire and structural assurance, evacuation strategy, lifts, façade and compartmentation actions, resident communication, contractors and building safety evidence
Sport, venues & major events
Gyms, sports clubs, football, Premier League, NFL, stadiums, leisure centres, tournaments and event operations
Crowd and venue safety, contractor checks, medical incidents, pitch and equipment inspections, training and event action control
Energy, nuclear, defence, military & intelligence
Utilities, energy, nuclear, defence, military, intelligence services, authorised firearms, explosives and munitions environments
Compartmented access, need-to-know permissions, assurance evidence, competence and action workflows subject to security classification and specialist validation
Specialist assurance required: configuration does not replace local law, diplomatic authority, sanctions screening, security classification, security clearance, licensing, nuclear regulation or competent weapons/explosives expertise. Classified information must remain within an approved environment.International relations & humanitarian operations
Diplomatic missions, international institutions, NGOs, aid programmes, peacebuilding, development projects and cross-border partnerships
Country risk, travel and duty of care, sanctions and ethics screening, safeguarding, programme assurance, stakeholder commitments and crisis escalation
Specialist assurance required: configuration does not replace local law, diplomatic authority, sanctions screening, security classification, security clearance, licensing, nuclear regulation or competent weapons/explosives expertise. Classified information must remain within an approved environment.International and multi-jurisdiction operations
United Kingdom, Europe, North and South America, Asia, the Middle East and global operating groups
Region and site structures, local ownership, consistent corporate controls and auditable evidence—with legal requirements configured per jurisdiction
Founding Customer Programme
Convert operational problems into a controlled digital system.
A structured implementation for organisations moving beyond spreadsheets, disconnected forms and manual action chasing. Scope, responsibilities, data protection and commercial terms are agreed before subscription activation.
- ✓Protected organisation workspace and controlled onboarding
- ✓Incident, CAPA, risk, COSHH, RAMS and operational registers
- ✓Vehicle, contractor, document and expiry assurance
- ✓Management reports and Microsoft integration support
- ✓Founder-led configuration and structured quarterly reviews
- ✓Preferential founding-customer commercial terms
Universal operating framework
Built to configure for any lawful organisation—without pretending every law is the same.
ClariDuty 365 separates the universal management process from local legal duties. Customers select their location, sector, risk profile, language and accessibility needs; authorised specialists approve the controls before they become operational.
Global framework→Local legal profile→Competent-person approval→Controlled release
Language and jurisdiction profiles
Store each organisation’s country, region, language, terminology and applicable control framework. Verified translations can be published without changing the underlying record.
Inclusive by default
Keyboard navigation, screen-reader structure, scalable text, high contrast, reduced motion and read-aloud controls support people with different visual, hearing, cognitive and motor needs.
Clear from age 12 to 100+
Plain-language instructions, progressive disclosure and role-based views keep frontline reporting simple while preserving the detail specialists and directors require.
Decision support with guardrails
Prioritise risk, flag missing evidence, suggest owners and escalate overdue work—while reserving legal, clinical, security and life-critical decisions for authorised people.
Evidence-led advice protocol
Advice that shows its workings—not artificial certainty.
Every important recommendation should pass the same six checks. The system records uncertainty and conflicting requirements instead of inventing a convenient answer.
Understand context
Confirm country, jurisdiction, sector, people affected, decision authority, urgency and data sensitivity before recommending action.
Check authority
Separate law, regulator guidance, recognised standards, company policy and good practice instead of blending them into one confident answer.
Test the evidence
Show source, publication date, applicability, assumptions, conflicts, missing information and confidence level.
Apply ethical controls
Check proportionality, accessibility, equality, privacy, safeguarding, human rights, environmental impact and unintended consequences.
Escalate safely
Require competent-person or authorised-officer approval where consequences are legal, financial, clinical, diplomatic, security-related or life-critical.
Record the decision
Preserve the question, evidence considered, recommendation, approver, action, review date and subsequent outcome in the audit history.
ClariDuty intelligence standardCurrent sourcesVisible confidenceJurisdiction warningConflict detectionHuman sign-offComplete audit trail
Automatic RAMS checker
Find missing controls before the work starts.
Upload or create a risk assessment and method statement. ClariDuty extracts the task, hazards, controls, people, equipment and evidence, then produces a structured review for the responsible manager.
- 1ReadExtract scope, activities, hazards and control commitments.
- 2ChallengeIdentify contradictions, vague wording and missing safeguards.
- 3CompareCheck the organisation’s standards, jurisdiction profile and client rules.
- 4ApproveRoute findings to a competent person and retain the signed review.
RAMS REVIEW
Illustrative result72/ 100
Conditional review2 actions and 1 missing approval
Scope & sequence
CoveredChecks the task, location, work stages, interfaces and responsibilities are clearly defined.
Hazards & controls
ReviewTests whether significant hazards have suitable controls following the hierarchy of control.
People & competence
CoveredChecks supervision, training, licences, medical restrictions and vulnerable-person considerations.
Plant, substances & permits
ReviewCross-checks equipment, COSHH/SDS, isolation, lifting, hot-work, confined-space and permit needs.
Emergency arrangements
CoveredChecks rescue, first aid, fire, spill, communication, welfare and escalation arrangements.
Evidence & approval
MissingFlags missing drawings, certificates, inspections, signatures, review dates and client requirements.
Gap reportOwner & deadlineRevision historyApproval trail
Simple by design
From QR report to management assurance.
Report
Employees scan a QR code and submit a structured report from any device.
Route
The correct owner receives the action, priority, evidence and required completion date.
Control
Automated reminders and escalations keep overdue work visible and accountable.
Prove
Dashboards and audit trails demonstrate what happened, who acted and when it closed.
Pilot launch
See how ClariDuty 365 could work for your organisation.
Free introductory demonstrations are available for commercial, financial, industrial, marine, public-service, healthcare, sport, international and multi-site organisations.
Request a free discovery callNo payment details required.