incident reporting software UK

Workplace incident reporting software

Why better control is needed

Reporting alone does not prevent recurrence. Records must lead to accountable investigation and corrective action.

What ClariDuty connects

  • QR and mobile reporting
  • Investigation ownership
  • Linked CAPA
  • Evidence uploads
  • Trend dashboards

How implementation works

  1. Confirm the sites, roles, records and approval boundaries in scope.
  2. Configure one priority workflow using existing controlled information.
  3. Test ownership, evidence, permissions and reporting with authorised users.
  4. Review the results before expanding across further sites.

Frequently asked questions

What should incident software record?

The event, people affected, immediate controls, investigation, causes, actions, evidence and closure history.

Can employees report near misses?

Yes. QR and mobile routes can reduce barriers to frontline reporting.

Does software decide RIDDOR?

It may support initial assessment, but the legal decision remains with a competent authorised person.

Can trends be reviewed by site?

Yes. Structured records support comparison by event type, area and status.